Frequently Asked Questions
Will this frame fit my car's license plate?
Yes. Our frames fit every standard US license plate (12.25" x 6.25"). They also fit standard Canadian and Mexican plates. Motorcycle plates are not supported at this time.
What is the frame made of?
The frame is molded from flexible TPU rubber — soft, shock-absorbing, scratch-free, and waterproof. It acts as a buffer between your plate and your car body, so it won't damage paint.
How do the charms attach?
Each charm has a standard shoe-charm peg (Croc-compatible) that snaps into slots on the frame's top and bottom border. Push in to attach, pinch and pull to remove. Takes about 2 seconds per charm.
Is this legal in all 50 states?
Our frames are designed to meet the readability standards enforced in all 50 states. The charm slots sit outside the plate's readable area, keeping the plate number, state name, and registration sticker fully visible. See our blog for a state-by-state breakdown.
Will the charms fall off while driving?
The snap-in slots grip the charms securely — we've tested at highway speeds. That said, if you're going off-road or through a car wash with powerful jets, we recommend removing decorative charms first.
How long does shipping take?
Most orders are processed within 1-2 business days. US standard shipping is 3-7 business days. Delivery times are shown at checkout before you pay.
Do you offer free shipping?
Yes — free standard shipping on all US orders over $49.
What is your return policy?
30-day hassle-free returns. If you don't love it, send it back for a full refund. Items must be in original condition.
Can I mix charms across different theme kits?
Absolutely — all our charms use the same peg size. Buy the World Cup kit, the anime kit, and the retro arcade kit, then build your own rotation.
How do I contact customer support?
Email support@makoauto.shop or message us on WhatsApp at +86 135 5610 3121. Please include your order number if you have one. We aim to respond within 1 business day.